By clicking “I Understand”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Cookie Policy.
Shelter NI

Northern Ireland Housing Executive

If you are homeless or at risk of becoming homeless, you should contact the NIHE as soon as possible.

After 5pm and at weekends use the following numbers:

Tel: 034 4892 0900

Belfast and South East

Belfast and Down Areas - 028 9056 5444

North East

Co. Antrim and East Londonderry - 028 9446 8833


Magherafelt & Cookstown - 028 9446 8833

Omagh - 028 8283 3100

Londonderry, Limavady & Strabane  - 028 7134 5171


Newry and Mourne - 028 3083 5000

Armagh & Dungannon - 028 3752 2381

Banbridge & Craigavon - 028 3833 4444

Fermanagh - 028 6638 2000

South Tyrone - 028 8772 2821

If you need assistance 'out of hours' (outside normal office hours including weekends and Public holidays), telephone: 028 95049 999.

Please use this number in an emergency crisis situation only.

Housing Rights

The Housing Rights provides independent advice and information to people on a wide range of housing and debt matters. Their website has helpful online advice.

You can contact their advisors Monday to Friday 9:30am to 1:30pm.

Mortgage Debt Advice Service: 

If you are finding it difficult to afford your monthly payments, or your lender has started court proceedings to take possession of your home, you have no time to lose – the sooner you do something about your finances, the more options you may have for saving your home from repossession.

The Skainos Centre

239 Newtownards Road

Belfast BT4 1AF

Tel: 028 9024 5640


Tel: 030 0323 0310



Homeless Connect (formerly Council for the Homeless Northern Ireland)

CHNI represents over 100 organisations working with homeless people throughout Northern Ireland. It achieves this through providing training, information, research and collective representation.

3rd Floor, Andras House

60 Great Victoria Street

Belfast BT2 7BB

Tel: 028 9024 6440

Fax: 028 9024 1266



Simon Community Northern Ireland

Simon Community Northern Ireland actively responds to the needs of homeless people through initiatives aimed at prevention, provision and progression to independent living. Simon Community has accommodation at a number of places across Northern Ireland.

Simon Community NI has a free 24/7 helpline 0800 171 2222 for people who are homeless or at risk of becoming homeless.

Cliftonville Avenue

Belfast BT14 6BX

Tel: 028 9023 2882

Free phone: 0800 171 2222

Fax: 028 9032 6839



Northern Ireland Federation of Housing Associations (NIFHA)

NIFHA is the representative body for housing associations in Northern Ireland. Our 20 members manage around more than 53,000 social and affordable homes including family accommodation, sheltered and supported housing and shared ownership homes. We also invest millions every year in providing vital services and facilities for local communities.

6c Citylink

Business Park

Albert Street

Belfast BT12 4HB

Tel: 028 9023 0446

Fax: 028 9023 8057



Insulation Advice and Grant Aid (Warm Homes Scheme)

The Warm Homes Scheme provides grants for Cavity wall insulation, loft insulation, draughtproofing windows and doors, hot-water-tank jackets, energy efficient lightbulbs, reflective radiator panels and other energy advice.

More info visit:

Age NI

Age NI fight for disadvantaged older people by combating poverty, reducing isolation, challenging neglect, defeating ageism and preventing future deprivation.

Tel: 028 9024 8177