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Shelter NI


If you are homeless or at risk of becoming homeless, you should contact the NIHE as soon as possible.
034 4892 0900

Out of Hours service (Mon-Fri after 5.00pm and weekends)
03448 920 908

Out of Hours service for Customers with Hearing Difficulties:
If you have hearing difficulties you can communicate using the Next Generation Text service on:
18001 03448 920 908 

Belfast and South East

Belfast and Down Areas - 028 9056 5444

North East

Co. Antrim and East Londonderry - 028 9446 8833


Magherafelt & Cookstown - 028 9446 8833

Omagh - 028 8283 3100

Londonderry, Limavady & Strabane  - 028 7134 5171


Newry and Mourne - 028 3083 5000

Armagh & Dungannon - 028 3752 2381

Banbridge & Craigavon - 028 3833 4444

Fermanagh - 028 6638 2000

South Tyrone - 028 8772 2821

The Housing Rights provides independent advice and information to people on a wide range of housing and debt matters. Their website has helpful online advice.

You can contact their advisors Monday to Friday 9:30am to 1:30pm
028 9024 5640

Mortgage Debt Advice Service: 

If you are finding it difficult to afford your monthly payments, or your lender has started court proceedings to take possession of your home, you have no time to lose – the sooner you do something about your finances, the more options you may have for saving your home from repossession.

Contact their team of specialist Mortgage Debt advisers between 09.30 and 17.00 Mondays, Wednesdays and Fridays and between 09.30 and 20.00 on Tuesdays and Thursdays
028 9024 5640

The Skainos Centre
239 Newtownards Road
Belfast BT4 1AF



(formerly Council for the Homeless Northern Ireland)

Homeless Connect represents over 100 organisations working with homeless people throughout Northern Ireland. It achieves this through providing training, information, research and collective representation.

Units 2-4
Building 14
Central Park
Mallusk Rd
BT36 4FS

028 9024 6440

Fax: 028 9024 1266

Simon Community Northern Ireland actively responds to the needs of homeless people through initiatives aimed at prevention, provision and progression to independent living. Simon Community has accommodation at a number of places across Northern Ireland.

Simon Community NI has a free 24/7 helpline 0800 171 2222 for people who are homeless or at risk of becoming homeless.

Cliftonville Avenue
Belfast BT14 6BX
028 9023 2882

Free phone: 0800 171 2222

Fax: 028 9032 6839



NIFHA is the representative body for housing associations in Northern Ireland. Our 20 members manage around more than 53,000 social and affordable homes including family accommodation, sheltered and supported housing and shared ownership homes. We also invest millions every year in providing vital services and facilities for local communities.

6c Citylink
Business Park
Albert Street
Belfast BT12 4HB

028 9023 0446

Fax: 028 9023 8057

Insulation Advice and Grant Aid (Warm Homes Scheme)

The Warm Homes Scheme provides grants for Cavity wall insulation, loft insulation, draughtproofing windows and doors, hot-water-tank jackets, energy efficient lightbulbs, reflective radiator panels and other energy advice.

More info visit:

Age NI fight for disadvantaged older people by combating poverty, reducing isolation, challenging neglect, defeating ageism and preventing future deprivation.

028 9024 5729

For advice and information call freephone : 080 8808 7575

Step Change

Step Change - Debt Charity
They provide the UK’s most comprehensive debt advice service. They help people with debt problems take back control of their finances and their lives.

Wade House, Merrion Centre
United Kingdom

Monday to Friday 8am to 8pm and Saturday 8am to 4pm
0800 138 1111